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122, Kölner Straße, 50389, Wesseling, Köln, DE Germany
kontakter telefon: +49 2236 762234
internet side: www.degussa-bank.de
Større kort og retningerLatitude: 50.8314683, Longitude: 6.9751382
Pawel
::Awful. Extremely inconvenient opening hours. Absolutely no one to reach by phone. If everyone worked like that. Apparently the bank is adapting to the Bundestag, sitting and collecting money. I should go to the bank shop because online is not possible. Why is there no way for normal working people to visit the bank?
SPORT OASE
::Service desert Germany is very important here! Although there is no longer a mask requirement in North Rhine-Westphalia as of today, the branch maintains that only one person is allowed to enter the counter area, wearing a mask. Nothing could be said against that yet. This morning, however, the branch's only customer left the premises and yet the next customer was not allowed to enter the counter room because the employees refused access. So there were 6 customers standing in the cold in front of the entrance. After 5 minutes nothing happened and I don't know when anyone was allowed to enter again because I was driving. It's unbelievable with what arrogance and impudence you are treated here!
Sascha Wild
::Bad service. Everything takes forever. Everything goes through Frankfurt. Appointments are not possible or you wait forever. Transfers sometimes take up to a week. Horror.... Just like in the Stone Age. Wesseling. No bank statement printer. Incompetent....
Je Kie
::How long has it been known that there are changes to the TAN procedure as of September 14, 2019? Who doesn't manage to react in time? I quote from the homepage: "Dear customers, due to technical changes to the new directive for payment transactions (PSD2), the following errors still occur: Login using chipTAN approval is currently not possible – recommendation: use iTAN, mTAN; Activation of appTAN fails – we will inform you after the problem has been resolved; If an error message occurs, we recommend logging out and logging in again. We are working hard to resolve the issue and apologize for the inconvenience. Your Degussa Bank." " You can't help but ask yourself: Do they also handle our money in such an unprofessional manner?
Felix
::nice