Kreissparkasse Stade - ATM in Stade

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comments 5

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  Sumpf Schlumpf

  :: 23 February 2024 18:04:14

  After more than 30 years of KSK, numerous fee increases, low interest rates, closed branches and increasingly less service... Goodbye forever.

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  Poco Loco

  :: 28 September 2023 18:42:51

  Ms. Hoop in Stade Große Schmiedestrasse, the consultant for home loans, cannot be recommended at all, the woman is very racist and unfriendly towards southerners, and the way she deals with customers is very sad. It's better to get a loan somewhere else.

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  Kirsten Kruse

  :: 02 June 2023 12:15:41

  In the branch in Drochtersen today I was treated substandardly and "advised" by an employee in a pre-booked consultation. She was clearly overwhelmed in every way by my request, even though she had a week to prepare for the appointment. She tried several times to cover this up with a bold demeanor and belittling questions. Examples: “How do you imagine that?”, “Have you Googled this information?” "Who told you that?" "I don't need anything like that." etc. In short, I was treated like a supplicant and should clearly be put in my place. The etiquette really, really urgently needs an impressive follow-up training. Conclusion: Never again!

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  paul koopmann

  :: 12 December 2022 21:46:46

  Super poor advice and support in the branch and arrogant behavior of those responsible when complaints are made. Internet banking is probably the best. At least you will be taken seriously as a customer

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  Fabian Diekjobst

  :: 06 December 2022 22:37:38

  I was a loyal and honest customer for 15 years, everything always worked and I was very satisfied... now unfortunately my account was canceled because of 20 euros and a person who had expired. I think after 15 years every bank should be able to talk to a long-term customer If there are problems, it's a shame...