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9, Schlossplatz, 57610, Altenkirchen, DE Germany
kontakte telefon: +49 6131 636363
webseite: www.sparda-sw.de
größere karte und wegbeschreibungLatitude: 50.6875199, Longitude: 7.6476654
Apollinaria Kimurzhi
::This is the worst banking service I have ever had. I came with an online banking problem because the password in the email was wrong and I couldn't do anything. I went to reception and asked for help. Instead of addressing the situation and helping me, I was told they would send me an email with a new password, which would happen next week. Although I came to the bank a few days ago with the same problem and the woman couldn't help me either. Is this the way to treat customers? This is a disrespectful attitude from bank employees. Also, the woman didn't finish with me, instead she chatted with other customers and then left without saying a word. I was left alone in the hallway. This is just terrible customer service. Employees should work to resolve a problem with a customer first before moving on to another customer. It was unprofessional and humiliating for me.
Abes El-Ghoul
::Great employee, Mr. Rompel. Any time! Friendly, nice, speaks clearly, works with heart and is simply great!!
dana
::As a customer, I will go to another bank in the future. They advertise 3.75% interest for fixed investors, but not for customers but if the money flows from somewhere else and the customers get a much lower rate than the others. Therefore, I will invest my money somewhere else and empty my account so that the bank cannot benefit from my money. Thank you for 20 years as a customer.
T. B.
::Ladies and Gentlemen As new customers at your bank, we would like to share our extremely positive experience with Mr. Rompel, our bank advisor. Right from the start, Mr. Rompel welcomed us extremely warmly and competently. Despite our initial uncertainty regarding our financial affairs, he supported us with patience and great understanding. His extensive knowledge and ability to explain complex financial issues in an understandable way gave us the confidence to make the best financial decisions. Mr. Rompel always took the time to respond to our individual needs and goals. He suggested customized solutions while answering all of our questions. His friendly and patient nature made it easy for us to feel comfortable and trust in his expertise. We particularly appreciate Mr. Rompel's proactive approach. He regularly informs us about new opportunities and financial products that may suit our interests. We feel well looked after and know that we can count on Mr. Rompel in financial matters. He is always available, responds promptly to our inquiries and keeps us up to date on changes in the financial market. We would like to commend Mr. Rompel for his excellent work and first class customer service. Thanks to his support, we feel that our financial situation is in good hands and we look forward to a successful collaboration in the future. greeting Timo and Maria Baumann
Michael B
::During a consultation in the Altenkirchen branch, we met with Mr. Rompel felt very well looked after. I found Sparda Bank to be a bit impersonal in recent years, but I no longer feel that way. Even when I called the next day, I immediately had my personal advisor on the phone.