Pinguin Textilpflege Servicegesellschaft mbH in Berlin

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kommentare 5

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  Tyrone Swarzwälder

  :: 10 December 2020 08:16:03

  Great service that is worth the money, gives everything from cashmere sweaters to ties in dry cleaning without a guilty conscience and has never been disappointed.

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  François GAUTIER

  :: 25 September 2020 10:51:48

  Way too expensive...

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  Peter Wurst

  :: 10 May 2020 13:15:06

  Good day, on Friday, May 7th, 2020 at 4:55 p.m. I called the branch in Friedrichstrasse because my colleague at Alexanderplatz could not help me to make a liability insurance claim due to irreversible pollution. All I need is a letter that the original condition can no longer be restored by a specialist company. Either Penguin is not a specialist in textile cleaning, or the lady on the phone is just as incompetent as the lady in the branch on Alexanderplatz. The only competent person I reached that day is the lady from the branch in Alt-Glinicke. I am very disappointed with this lady's customer service. I have always been very happy with Penguin, a little expensive, but the service and quality have always been right. Dear management. Please reprimand the lady for better customer service. Training on how to handle damage claims against third parties would also be good. Kindest

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  Stephan B. Quinci

  :: 30 August 2017 13:48:10

  Absolutely horrible dry cleaner - I brought a very expensive blouse (synthetic fabric) with a few sweat stains and they failed to remove a single one, and it some how looked worse than when I brought it. The top was poorly ironed and hung incorrectly such that the straps are now wrinkled. Finally there now appears a small damage to the seam that was either non existent or un recoconizable before but is now larger and noticeable. Terrible dry cleaner do not go here ever.

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  Ismael Maaytah

  :: 02 July 2016 20:46:41

  Wrong delivery date...made me come twice