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52, Prämienstraße, 41844, Wegberg, Köln, DE Germany
contactos teléfono: +49 228 4333112
sitio web: www.deutschepost.de
mapa e indicacionesLatitude: 51.13416, Longitude: 6.30202
Klaus Darscheid
::Deutsche Post / DHL Dear Deutsche Post / DHL, On September 1st, 2021 I wanted to hand in a DHL parcel at 5:25 pm in the "Beecker Ledding Lotto / Toto Grobecke", Prämienstraße 52, 41844 Wegberg, Deutsche Post branch 553. I had paid the parcel postage shortly beforehand online and I had the shipping label on my mobile phone. A process that has always worked so far. My cell phone can do this perfectly. A bulky woman around 50 then scanned the shipping label there, but couldn't. Instead of trying it a few times or thinking about what could be improved, she harshly and insolently attacked me, saying that it would not be possible. That was the end of the process for them. And she left me behind without having achieved anything and dealt with the next customer (because her job really cannot be described as “serving”). I asked her to try again. Her answer: she could try that 586 more times, then it would still not work. And she just left me there again, end. If you consider that she is not the queen of DHL and can determine who is allowed to ship and who is not (because that's how she behaves), but that I had already bought your service and she just HAS to execute it, then the extent becomes their derailment visible. Incidentally, I am certainly not the only one who has not been granted the grace of being able to send something in branch 553. The package is a birthday present that can no longer arrive in time! I have never come across such rude and customer contempt at Hermes or the like.
Thorsten Mützel
::Very nice staff. The rolls are delicious.
Blackforest Albra
::Very nice and competent advice. So it's fun to get programs off the ground. Gladly again at any time.
Adam m
::I used to like going there in the past, but for a year now the owners have become far too rude.
Andre Zach
::Could the main headquarters in Wegberg learn a thing or two from? In fact, the opening times here coincide with what is stated! The staff is better informed here than the post office itself, unbelievable. I will go here more often!