Sparkasse Westmünsterland - Beratungs-Center i Senden

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kommentar 5

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  Der Jallermann

  :: 22 November 2021 17:14:45

  We have been satisfied customers there for many years. But now the service (that's what the Sparkasse calls it) is underground. After the closure of the branch in Ottmarsbocholt and the ATM in Bösensell, the inclined customers should go to the "advice center" in Senden. Haha - that I don't laugh! Monday afternoon: closed! Wednesday afternoon: closed! Direct telephone contact after sending: there is no such thing! So call the call center in Borken. After a long wait and music on hold that is so loud that your hearing is damaged, then finally: "I can't tell you anything. Can a colleague call you back?" "But yes, please. Thank you" Wait ... one day ... two days ... NOTHING. No call back! So all over again after a few days. With the same result. What, please, dear Sparkasse bosses, does all of this have to do with service? I am glad that I have Volksbank by my side for my financial transactions. (Yes - by my side means: they have a branch on site. Open Monday to Friday mornings and afternoons. With the right people as contact persons who take care of them) This is how banking works these days!

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  Natalia

  :: 14 October 2021 19:12:03

  Very bad service!

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  Sebastian Wallkötter

  :: 12 October 2021 15:18:01

  No more service at all! Most branches close and the small towns are completely left in the lurch. You shouldn't think twice about changing banks, and with a credit card you can withdraw money free of charge (at least 50 euros) from almost any machine. I switched a year ago and I don't regret it, on the contrary.

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  Caos Vontrol

  :: 02 July 2021 16:01:24

  Extremely unfriendly staff, complains rum, reacts as if I had committed a murder because I showed up without an appointment by phone, and I only wanted to ask one question.

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  Exil Hamburger

  :: 19 July 2019 08:25:44

  A top consultant for 6 years in the bank. Very trustworthy and competent.