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1 - 11, Sankt-Rochus-Allee, 76669, Bad Schönborn, Karlsruhe, DE Germany
kontakt telefon: +49 7253 820
strona internetowej: www.sankt-rochus-kliniken.de
większa mapa i wskazówkiLatitude: 49.2198195, Longitude: 8.6670662
clarytee
::Positive: The doctors and treating people are very competent and friendly. You feel in good hands and looked after. So the most important thing is true. That's why there are four points. The park and hiking trails around the clinic are beautiful and you can also eat well in town. Negative: Here I have to differentiate between the clinic itself and the service provider who is responsible for the kitchen and cleanliness. Clinic: The rooms are very bland and somewhat old-fashioned. It feels less like rehab and more like hospital. Despite all understanding of overwork and underpayment, there are nurses who treat patients in an unacceptable, sometimes disrespectful manner. Internal communication needs improvement, as is so often the case. Service provider (WISAG): The cleanliness leaves a lot to be desired: there is no more than one cat wash. The food on offer is meager and hardly edible, and special needs are not consistently catered for. Very very little fresh food.
Dominik Becker
::Inpatient stay in the clinic, the staff, the therapists and the doctors are all nice and accommodating, but what I unfortunately have to highlight here as very bad reviews are the rooms and the cleanliness, the rooms are outdated and the cleanliness is very, very unfortunate for the doctors and the I give therapists five points for cleanliness and one point for room furnishings
P Sch
::After decades of REHA experience and as a business consultant, I can probably make a judgment call. First a few individual points that don't work at all: 1. If a freshly made bed looks like the picture, then something is fundamentally wrong. 2. Room service has a different focus every day, but nothing different. Mopping the floor, emptying the trash can, changing towels, etc. Unfortunately, the overflowing trash can is not taught when it is time to mop the floor. 3. The cleaning on stairs and hallways has exactly the same quality. The pollution just has to wait until the respective part is on the schedule, even if that takes days. These examples above could be continued for pages. 4. When eating, the situation becomes even sadder. You can argue about taste, but not about quality. The kitchen staff can't do anything except warm up food. When I talk about kitchen staff here, it's because I hope there isn't a chef who has so little professional honor to serve such a meal to patients. If even the omelet comes out of the bag, that probably says it all. The icing on the cake is the impudence that, according to the prescription plan, you have to have nutritional advice several times and the same people do it. When I asked the “nutritionist” about it, I was told that only 1.90 euros was available per patient per day. This consultant then also explained that she had already resigned. Could this have a connection to the unsustainable conditions? I hope so for this lady. 5. From the clinic's website you can read how to pay attention to your diet and therefore work with colored symbols on the menu that show you how healthy the respective dish is. It's just stupid that the same dish gets different colors under the "whole food" and "light food" categories, even though it comes from the same bucket. 6. At the weekend a "house technician" came into the room and wanted to flush the water pipe. Regularly flushing the water pipe in an occupied patient room is a waste of water and creates work, especially since the duration of flushing has nothing to do with the drinking water regulations. Now I suspect that there are germs in the water and that they want to get rid of them cost-effectively. We're talking about a clinic here!? The points mentioned above are all attributable to the company WISAG, which is a service provider that is either poorly paid or is only interested in optimizing profits, both points probably apply. A lack of quality control on the part of the clinic cannot take place either, because then the company's own profit optimization would probably come into play. Let's move on to the medical field and therapy. 1. The holistic view of a patient has not yet arrived here. In my case they only wanted to treat my spine, even though these problems are only the result of my legs being damaged in an accident. 2. In group gymnastics it was not possible to divide the patients in such a way that walker patients with corsets, hearing loss and an age over 80 were not put in the same group as athletes. That doesn't help anyone, but mainly you're busy. 3. Basic rules of sporting activities were completely ignored. Warming up before strength training was omitted, as was stretching after training. The comment was, we don't have that much time. I thought in a facility like this you would learn how to properly strengthen your body and keep it fit in order to keep it healthy in your working life. That was probably wishful thinking. The many other small and larger shortcomings remain unmentioned because that goes beyond the scope. But "GROSS NEGLIGENCE" is that there is no panic lock installed on the room doors and this in a facility with physically and/or mentally disabled patients. I then had to report this problem to the responsible authorities.
Kalle 1969
::I enjoyed a three-week rehabilitation here, the doctors and therapists were very friendly and competent. I had a great room with a beautiful view. The rehabilitation was an absolute success for me and I can warmly recommend the clinic.
Moritz Simon Peikert
::Ok 😊