Mercure Neu-Isenburg in Neu-Isenburg

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comments 5

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  Katia Vidal

  :: 15 March 2024 17:33:35

  Really nice hotel , although my room didn’t had a great view . Bed and pillows comfortable. Breakfast is good.

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  Romi P

  :: 26 October 2023 14:28:25

  No complaints! Great value for money. Modern room was spacious, clean, big many sockets also next to the bed. Bathroom size more than sufficient, bright light, clean shower. Lounge next to the check-in counter looked cozy, restaurant/breakfast has not been used by us; staff was super friendly at all times.

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  Jennifer Marrón S.

  :: 24 October 2023 08:58:28

  It's about half an hour to the airport. The rooms are comfortable and large. Very nice decorations. BUT they were not very clean, under the bed was trash and there is no one at the reception to help you if you need something at night. There are also no telephones in the room to communicate to the reception.

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  Kiều My Vũ

  :: 02 October 2023 06:45:59

  The hotel is located in a very convenient location for travel because there are many bus stops around, near the train station to go to Frank Furt city. The room is very clean, the furniture is new, the housekeeping staff is very enthusiastic. I really enjoyed staying at this hotel

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  Mark

  :: 15 September 2023 01:19:50

  I'm not normally one to write reviews but I was somewhat disappointed with this hotel. I stayed two nights on business as the location was convenient, however I don't think that I will use this hotel again. Whist the staff were friendly and professional, my king-size? bed only had a single bed sized duvet, worse than that there was blood on the duvet....only a few drops but it looked fresh enough for me to question whether it had even been washed after the last guest! I had asked for some more pillows, however I was told that they didn't have any. The WiFi was intermittent so I ended up just using the data on my phone to ensure continuity. It was also difficult to latch the door. I hadn't realised it at first, I walked out of the shower to find the door to the corridor open . Once I realised this, I used a bit more force to close it, I am sure my neighbours were particularly happy about that - sorry! I also had to press my shoulder against the door and push to ensure I could turn the lock. Anyway, first world problems! Apart from the issues I have mentioned , the hotel was ok and I may just have been unlucky - other reviews seem OK, but overall I was disappointed and probaby wouldn't recommend it.