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150, Berliner Straße, 23879, Mölln, DE Germany
kontakte telefon: +49 4541 88101010
webseite: www.ksk-ratzeburg.de
größere karte und wegbeschreibungLatitude: 53.6138042, Longitude: 10.690676
A H
::I really resisted changing banks for a long time, but now I pay over 12 euros in account management fees and the service gets worse with every increase. In the meantime I have been there several times to have a credit booked. I think it's great when the employees take time for their customers, but every time I stood in the queue for over half an hour without much movement, I have better things to do than stand there for hours. Maybe you should consider whether you would rather invest more in employees and have them on site. Personally, I don't feel like discussing my financial matters on a screen. And for the employee who is alone on site, it can't be any fun to see the queue getting longer and to have to hear the complaining of the customers.
Shamy Zen
::So I would almost say that half of the reviews are bought. We have been trying to open a joint account at this branch for over 6 months. Unfortunately, despite repeated requests and even after appearing at the branch itself (where a very nice man served us), we have not been able to get the documents, let alone have them rewritten. After 6 months of stalling tactics, we are now changing banks because we don't feel well advised by the fun fund. SERVICE is actually capitalized as a service provider, which I cannot confirm here. Thanks for NOTHING
Thorsten R.
::We feel very well advised and in good hands here. Our wishes were always carefully considered and perceived. Ms. Paetsch in particular is a very competent and friendly customer advisor and we enjoy working with her.
Dirk Grünewald
::Very nice and competent advice from my clerk, Ms. Paetsch. I feel very well looked after by Ms. Paetsch; my questions are always answered to my complete satisfaction. The conversations always take place in a very nice atmosphere, so you look forward to the next appointment😊
Novi
::Ms. Paetsch is super nice, competent, explains and gives great advice on all matters. She is very relaxed and at the same time serious, as you would expect from a bank employee. We feel like we are in very good hands with her. Definitely recommended.