ibis Hotel Hamburg Airport in Hamburg

🕗 opening times

comments 5

• 

  Garth Drury

  :: 21 April 2018 01:39:34

  Typical Ibis: clean rooms for a reasonable cost.

• en

  Torsten Heinemann

  :: 22 March 2018 02:15:45

  You cannot really expect great things from an IBIS hotel but this was definitely one of the worst IBIS experiences I ever had. But let's start with the positive things. The hotel is conveniently located within walking distance from the airport. There is a nice and wide sidewalk that gets you from the terminal building to the hotel and it takes about 10 minutes to walk. If you have more luggage or prefer not to walk you may want to consider a cab. This is all the good things I can say about the hotel. The staff at check-in and check-out were incredibly rude and unfriendly. I had checked in online and when I arrived I got yelled at by the receptionist because I did not say that I had done so already and that I entered my name into the computer for no reason. The room I had was run down and not as clean as it could be. I could go on with negative points but they main thing to me really was the unfriendly staff. There is plenty of options to stay at other hotels in the area and I will definitely not return.

• 

  Alex Wilshaw

  :: 28 February 2018 22:38:58

  This is quite a nice hotel. The lobby is Nice, with polite staff, and the elevators and floor plans are nice. The rooms however are not the largest you will come across, and are in need of refurbishing. The toilet is like something you get in a boat, with plastic floor walls and ceiling. There are no small bottles of free toiletries, and no benefits for ibis members. The "shuttle bus" is actually a local bus, which is quite nice but not that frequent or practical. The stop is a 3 minute walk from the hotel and to find the bus you'll probably end up walking to the stop; back to the information desk to ask which bus, then to a cash point and then back to the stop again... Also it only runs up until 10pm approx..

• 

  Lars Gothe

  :: 19 January 2018 22:29:59

  I thought that the Breakfast buffet was included, as shown in the Google reviews, but the cost of 11 € is all right. The room was nice and I had a very calm night.

• 

  Geo Cacher

  :: 17 January 2018 16:46:23

  For the price it was perfect! Comfy bed, air-conditioned, hot shower - that's all I wanted! Staff was friendly and helpful. There's a restaurant and bar with limited choices. Unfortunately they don't have a shuttle bus anymore. 15min walk or €8 with a taxi.