Hotel Excelsior Ludwigshafen en Ludwigshafen am Rhein

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comentarios 5

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  Maria Ma

  :: 02 November 2023 15:49:03

  We were there from 25/11-29/11, and we were very satisfied of the room (124), big and clean room with a very nice view. Every day they were cleaning the room and gave us new towels, shampoo,shower gel and cream. We arrived late on 25/11 ,around 00:30-01:00 midnight because our flight was late too,and the receptionist was very kind, no problem. The train station is next to the hotel, 10min to Mannheim. Everything was super 👌. Thank you very much, we will surely come back... and i hope we will got the same room. Maria.M. Greece.😊

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  Marjan Pejcic

  :: 10 September 2023 01:05:15

  After 5 years back in hell, nothing has changed in the past years this place should definitely be closed, if you are tired you better sleep in the car or outside it will be better for you than in a room without air conditioning where it is over 40 degrees, that is inhumane!!!

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  G S

  :: 22 June 2023 20:44:48

  The only nice thing about this place is that it is next to the HBF. The room we stayed in had mold, and was dangerously dark. An older person very well could have slipped getting in and out of the tub they provided- it was almost 2 feet high and the floor was extremely slippery. Add that on to the fact that there was almost 0 light in our room and it very well could have turned dangerous. Our room was dirty and dark. It also stank. The only good thing was the balcony, but even that was disgusting and not taken care of in the slightest. They messed up our reservation, as well, because of staff miscommunication. The location is also dark and could be dangerous to those arriving at night. There is almost no lighting at night when coming from the HBF. I would not recommend anyone to stay here- even short term.

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  Sofia Prochna

  :: 03 November 2022 08:55:00

  the room is dirty. there is a layer of dust on the shelves, snot and hair in the bathroom, the glass is dirty, the bed is stained, the room is not ventilated, there are dirty marks on the sink. when booking a twin they gave a double. bed on wheels and rolled around the room while sleeping. the curtain is torn off its hinges. the seat is broken. There are springs sticking out of the mattress that you can feel with your back. There was one bath towel for 3 people. Wifi in the rooms on 10-11 floors no longer worked. I do not recommend to anyone!

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  Gill Langridge

  :: 16 June 2018 15:43:48

  The only ok part of our stay was the Sky Lounge, the staff there were friendly and the service good. The room was large but the double bed was fixed against the wall which meant one person had to climb in from the bottom of the bed. There was a fan and a heater in the room as the air con and heating seemed not to work. The noise from the railway opposite was audible even with the windows closed. The lifts were dreadfully slow and small, the room numbers were not clear and it was hard to find which floor we were on. We ate in a small area accessed from the car park rather the hotel dining room. As we were with a coach party they provided a barely eatable evening meal with no choice of main course or dessert. The breakfast was OK and the dining area for that was inside the hotel and clean. June 15th 2018