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2-6, Robert-Funari-Straße, 68309, Mannheim, Karlsruhe, DE Germany
kontakter telefon: +49 621 7176640
internet side: www.orthomannheim.de
Større kort og retningerLatitude: 49.5159996, Longitude: 8.5228681
Gerd Beck
::Despite an appointment at 10.45, after repeated inquiries and the receptionist's information - there was only one patient left in front of me - I got 13.45!!! - after I was put in a doctor's room and after 5 minutes another helper came and said I was in the wrong room. because I wanted to go to Dr Rupp and had to go back to the waiting room - I told the lady that I wasn't in the WZ anymore. but go home. I know the doctors and they are very good, the practice and process organization is inadequate, to say the least! A week before, my son sat in the practice for 4 hours before his operation (removing screws) for 2x5min consultations, which he was able to save because he had already had an operation on his foot there 5 weeks before. And you never hear an apology! If I can help it, you will never see me there again P.S. You have to wait everywhere but 3 hours is too much!!!!
Katia Gugalova
::I highly recommend Dr.Rupp, he is extremely knowledgeable, experienced and down to earth orthopedic surgeon. I visited another 2 orthopedic hospitals before Franklin Klinik and I also had one unsuccessful surgery in Heidelberg last year, so I have a good base for comparison. My appointment with Dr.Rupp was very thorough, full medical history reviewed and explained, plenty of time spent on looking at MRI, X-ray, clinical examination performed, all options explained, all questions answered. This was done with a friendly and professional attitude by Dr.Rupp and his team, so I was very reassured and confident after my appointment and I booked my ACL surgery there. Few highlights to mention: - I was referred to a pre-op physio, which was great to tone my muscles before the surgery. - On the day of the surgery Dr.Rupp saw me before the surgery, after the surgery at the evening, and on the next day he walked me through everything he did, showing a video of the surgery and explaining it. - In addition Dr. Rupp noticed a low bone density during the surgery, so on the next day I had a DXA scan and he prescribed me supplements, I am very grateful that he flagged that. - I stayed 1 night in the hospital and the 2 nurses were absolute superstars, very kind and helpful and I was very well looked after. It is unfortunate that most low ratings are due to waiting times, because this is not representative of the doctors. I agree that it is frustrating to wait long, but at the end of the day, your health treatment is the main priority, not the waiting time or the parking fee.
Bernardo Blackneck
::Today I experienced that health care can happen very quickly. Called on Monday evening (suspected fracture) and was scheduled for Tuesday morning at 9 a.m. with a waiting time. The reception with the first receptionist, Ms. Kubach, was quick and correct and all information was completed using a tablet. The x-ray examination and the examination by H.Dr.Jacobsen (no fracture!!) with a competent diagnosis and recommendation to go to the family doctor immediately are even quicker. Best of all, I finished it in an hour. Excellent !!! 👍👍
TaRu Ju
::Came in today without an appointment because I stubbed my toe and was in a lot of pain. The lady at reception was super nice and I was immediately taken to the x-ray and then straight into the treatment room. I didn't have to wait long for the doctor to come. The doctor and the other ladies were also very friendly and competent. I am very enthusiastic and can only recommend the doctor. The practice and the entire clinic are very clean, well-kept and beautifully laid out.
Mohamed Aidaros
::They make you for more than 2 hrs ... horrible appointment management