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8, An den Heilquellen, 79111, Freiburg im Breisgau, Freiburg, DE Germany
contacts phone: +49 761 49080
website: www.bcw-hotels.de
larger map & directionsLatitude: 47.98417, Longitude: 7.76902
Johnny G
::Thermal pools made this place for sure , honey straight from the comb , but they can't make you a poached egg for breakfast!
C P
::Best customer service i've ever experienced in Germany. Lovely quiet room looking out to the forest with openable french balcony door. Clean. Excellent resturant and bar. The Therme next door is easy to reach via a covered walk way and delightful! There is an easy way to get to the hotel from Freiburg Hauptbahnhof: tram and bus (or bus and walk - but after dark or with heavy bags this is a bit tricky). Trams are accessed via stairs up to a raised road at the end of the platform. Taxi costs 30 euros.
Vahid Master
::Lovely hotel in a great location. As mentioned in previous reviews, the staff are excellent, and cannot be faulted. There is direct access to the Keidel Thermen spa via a tunnel and it is free entry when you stay at the hotel. This includes towels and robes. The sauna is 11 euro extra which is worth it. The buffet breakfast is good and worth the low price. There is also access to the gym which is part of the rehabilitation hotel next door.
Johnny Hammeken
::Its not often i am not satisfeid when I stay at a hotel, but this place was not worth the money, it cost around 200 euro for a night. There was No Internet conection in My room the 2 days i stayed there, so I couldent work at All.. the tv was the same, the channel was hopping on and off...the room had No ventilation and it was so hot i couldent sleep. It was not possibel to.make coffie in the room.. the pool was very Nice. And the staff was brillant... I also liked the breakfast and My salat was awsome..BUT if you take so.much money for at room, you expekt some kind of luxery...I had 30 kilo bagage with me, if I had to take puplic transport i need to change bus 3 times for 6 km...so I needed to take taxi to the hotel...and back again, ekstra 120 euro.... I was so disappointed when I left...it is not worth 200 euro at All..
Bill Mcdill
::Lovely hotel in a wonderful location. Staff were friendly and helpful, especially the restaurant staff, they couldn't be faulted. The hotel itself isn't a spa hotel,but is connected to a public spa via a small underground tunnel. The public spa is well worth a visit, lots of pools inside and out and the restaurant was good and inexpensive. I stayed in both the standard and superior rooms, I would recommend the superior as it has tea and coffee facilities and is a little larger. A couple of negatives for the rooms themselves. Even at the start on June the South facing rooms were hot. I can't even imagine how warm they might get in July/August and there is no air conditioning. The other negative is the pillows, it's been mentioned before in the reviews. But the pillows are just ridiculous, I have never stayed at a hotel with such unless pillow. Now the hotel might say you can go and ask for other pillows, but I pay good money for a nice room. I don't want to check in then walk to reception to ask for a pillow. Either put decent pillows on the beds or put extra in wardrobe. Again I couldn't fault the staff at this hotel.