Boutique 003 Köln am Dom in Köln

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comments 5

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  Mohammed Abid

  :: 06 February 2024 12:52:55

  We arrived at the hotel at 1:40 PM and were informed that the check-in time was strictly at 2 PM, despite rooms being available. Unfortunately, the reception staff's demeanor was less than welcoming, which did not improve our first impression. The room size was disappointingly small, with the double bed being notably compact and barely accommodating. On a positive note, the hotel's location is commendably convenient, situated a stone's throw away from the train station, providing easy access to nearby areas.

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  peter banks

  :: 25 November 2023 16:05:16

  Fantastic location a few minutes walk from the cathedral. Staff helpful and friendly, bedrooms small but clean. Generally starting to get a little tired looking but this is out weighed by the plusses

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  Becca Butchart

  :: 20 November 2023 21:38:06

  We were lucky and got a very nice large room since we were a group of 4 adults. It was almost like a converted apartment on the top floor. Staff was nice and very helpful when we checked in but when we needed an extra roll of toilet paper it seemed like a huge hassle and we were asked why we left the Do Not Disturb sign on our door if we needed toilet paper. We didn't need a full room cleaning with new sheets and towels, we just wanted one roll of toilet paper. Didn't think it would be that big of a deal? Overall a nice location and affordable price but wouldn't stay here again.

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  Chieng Jin Hong

  :: 25 October 2023 14:53:43

  the only good thing of this place is the location. our room has broken room & shower curtains, very dusty tables, & a basin plug thats stuck. had to pry it out. WC door is jammed (can't close properly). service isn't great either, with the receptionist don't know what to do. would like a refund if possible

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  Ignacio Saliva

  :: 10 October 2023 19:40:42

  Terrible one… probably one of my worst experiences in Germany. The hotel is extremely expensive, rooms are tiny, dirty and super noisy at the point that I could hear other room sniffing… The customer service is not helpful and very rude (except for one young lady in the front desk). It’s a shame for Cologne city that this hotel is receiving tourists. This service level should not be allowed. The location is good.