Vereinigte Volksbank eG | Warburg in Warburg

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comments 5

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  Sh Ha

  :: 02 February 2024 08:22:29

  Best bank provider, very friendly communication, helpful,

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  Constantin Seck

  :: 29 September 2022 10:48:10

  Always very friendly and competent advice. Ms. Klimmek deserves a very positive mention, especially when it comes to advising private customers.

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  J. B.

  :: 14 January 2022 16:19:15

  Incompetent “technical staff” when it comes to technical difficulties like switching from the VR Secure Go app to Plus 👎

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  Vanessa B

  :: 18 June 2021 19:15:41

  In general, I am a very satisfied customer at Volksbank; the service has always been wonderful and reliable. He still is. However, today I was at the bank and asked an employee for help because I couldn't get statements from an account. Not for months. The whole conversation was conducted in a very derogatory tone on his part, he looked at something on his computer, then tried to take statements himself using my card and it worked. He then got the extracts and the card back with a slight laugh on his part and the words "that's okay, did you put the card in there too?" So with all due respect, But I don't have to put up with being laughed at and indirectly described as being too stupid to get extracts. I thought it was cheeky and felt exposed in front of the other customers. Impossible and very unprofessional.

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  Mathias Hohmann

  :: 23 September 2020 09:57:43

  I have to give great praise to the customer advisor Mr. Brenke. Great cooperation, very competent and very friendly and helpful..