University Hospital Carl Gustav Carus Dresden en Dresden

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comentarios 5

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  Andrej Slavkovski

  :: 18 December 2023 10:12:29

  I am a highly skilled migrant working and living in Dresden for over a year now. I was trying to get a normal appointment for a skin problem. I was redirected multiple times -> my german is not perfect but there are not so many cases in which I am not able to be understood in german. The person I was redirected to asked for some documents (which I didn't understand what they were), and for further clarification was redirected to a person speaking in English. This last person who took the call briefly asked me to explain the situation (in English) which I did, and then she simply said "that does not require a skin doctor, that is incorrect" and just hung up on me. Even though I was already at my primary care doctor and had a referral (Überweisung) for a skin doctor specialist for the same condition. The treatment felt humiliating, why are we paying for health insurance if the people do not want to help you/provide treatment?

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  hana gueddiche

  :: 16 November 2023 11:50:27

  Completely rude and incompetent stuff , I went once to emergency , as I am first time pregnant and I had huge bleeding in the start of my pregnancy , the women on the desk she saw how terrified I am but kept saying me it’s better to wait and go to see your doctor (my doctor was closed that day ) then with really rude attitude she finally accept as . PS: the emergency was totally empty only one women was there waiting Today I called again to take appointment for giving birth (they remind me that I should not give birth here ) the first guy who picked my call he just transferred the call without saying any word , no hallo even , the second women since the start of my call she kept saying in German I cannot understand I cannot understand! And I just said hello , my name is hana nothing else ( in German ) I said sorry my German is not so good and I repeated my sentence and she said again I cannot understand call again and just cut my call !! Ok I am not a native German speaker and maybe I have accent but that’s totally normal and I know that I am talking correct German at least make some effort and talk correct to people !!! Have some manners !!

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  Kelly Greenwood

  :: 26 September 2023 08:22:51

  The staff at the primary care clinic was so friendly and professional, but once I got to the oncology department the staff were bigoted unprofessional and abusive.

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  Mihail Jovmir (M.J.)

  :: 01 November 2022 21:12:45

  My wife had a very strong headache. With "very strong headache" I mean - she couldn't talk, walk normaly. At the reception she answered a lot of questions. We were by family doctor. She had already the referral slip for MRI. They took blood and gave her something that had a little helped. They denied to make the MRI because of missing plausible Reason. They didn't check even the blood pressure. All my wife saw in this Emergency was only indifference and loss of care. How we must be sure that we will live a long healthy life, when the persons who are paid for that don't take reasonable steps to prevent a Death? Shame on german Health System. I recommend to search for another Emergency Point in the City. At Uniklinikum you have a very big chance to die. And they will say - "we didn't know" or another stupid argument. This happened on 28.10.2022. We came at 17:00 and left at 22:00. Besides - they found nothing.

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  Vladimir Horvath

  :: 10 December 2020 10:30:37

  Hello everyone, for me it was the worse hospital i have ever been to as i been 2 months at this hospital with an kidney and bladder infection as i am after kidney transplant that i had in LONDON and for this 2 months i had the worst time i ever had the nurses was very rude and not polite at all, the urologic department even worse you can not explain nothing to them or speak with them properly to know whats going on with you the doctors are very horrible especialy nurses and urology doctors. ITS NOT A HOSPITAL IT IS A HELL