UBS Geschäftsstelle in Rheinfelden

🕗 opening times

comments 5

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  alex Lunaro

  :: 12 January 2024 16:04:16

  I was on the phone for half an hour and then I drove into a dead zone🙈 and then I hung up on the phone for another 20 minutes. You can change the address using the app, but the children don't come along, they stay in the old apartment (Ironnie). I just wanted to quickly let you know by phone that our two have decided to come with us and keep trying as a family (irony). But waiting on the phone for hours is too stupid for me. I have to drive over now.

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  Martin Kaeser

  :: 27 September 2023 14:39:34

  Opening an account on site was good. However, the customer service is very poor. It takes hours to get someone on the phone. An additional 5 to 30 CHF will then be charged/debited for this.

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  Vera Wiki

  :: 07 October 2022 23:52:13

  Does anyone work in this branch? I wanted to open an account and tried to make an appointment. I called first, but no one answered for 10 minutes. The announcement came from the tape that you could request a call back, so I tried that. Was actually called back, but only by the call center that wanted to connect me. Then I was on hold again for 20 minutes. During this time I saw on the website that you can book an appointment online. I then did that, but this appointment was neither confirmed nor did anyone contact me. This bank is apparently no longer interested in private customers.

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  Catherine Mansurova

  :: 15 October 2021 13:56:15

  Honestly , the worst bank ever.

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  Tarik Isik

  :: 12 October 2021 13:30:10

  On google it says that you guys are open at 13:00 but you weren't. It is your responsibility to adjust your opening times. And if you guys think i will become a customer of a lazy bank who does 2 hours lunch break, keep dreaming! 😅