SWAROVSKI Berlin Alexa in Berlin

🕗 opening times

comments 5

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  K zudemZ

  :: 11 December 2020 18:39:33

  Absolutely bad service! Just because a product didn't fit, because the ring contained allergens, the sellers aren't even able to issue a voucher. Instead, customers are treated arrogantly and condescendingly without thinking flexibly and in a customer-oriented manner. NEVER AGAIN SWAROVSKI!

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  Doris Altwegg

  :: 01 September 2020 08:14:23

  Disastrous service !!!! Wanted to buy a bracelet, when I tried it, the older blond saleswoman said it was too tight in a condescending tone, although she didn't even know who the bracelet was for! Just cheeky! Why do you employ such incompetent and naughty people? Bought the bracelet somewhere else! Will never enter this shop again and warn others about it!

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  Taru bumrah

  :: 24 June 2020 10:15:15

  unfriendly employees

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  Dave Hoogendoorn

  :: 02 September 2019 15:54:45

  During a purchase of a present for someone else, I explicitly asked if I could exchange the purchased item in my own (European) country. The ladies at the desk said that this was no problem at all. Unfortunately, it was just a sales trick. Bad service!!

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  Kamila Juszczyk

  :: 21 July 2018 10:34:21

  Good shop and attentive assistance. Friendly atmosphere in the shop and professional advice.