SuperFit Mitte in Berlin

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kommentare 5

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  Marcus Andre

  :: 13 April 2018 13:01:15

  AVOID AVOID AVOID!!! They are HORRIBLE. One star of rating is already too much for the quality of services they offer! Let me clarify! They have indeed (at Alexa) an amazing space and facilities but don’t be delusion for this shamble, as it hides horrible contract conditions. They advertise something they don’t offer and their staff has no training at all! If you dont want to be affiliated to them and decided to go on a month membership (which is already super expensive) they will over charge you if you don’t quit in their “standard” lines. Here’s my experience: 1. They have no personnel or reception to take care of customers! Therefore the ones doing this are the personal trainers. Which understand nothing but the packages they offer and will make you join them for whatever they fancy until you get an email from head office saying you are owing them money. This happened to me! Basically one personal trainer took care of my monthly membership and after I asked him twice if everything was ok he said yes to later found out that he only charged me half of what should charge! The head office cancelled my membership and I couldn’t go to the gym anymore, even tho I was still on the period I have at least paid for! 2. I haven’t been told at all that even with a monthly membership I had to send a month notice! For example if you only want to go in March and you join the gym on the 1st of March on the same day you have to quit, otherwise they will charge you the whole month of April. Again this happened to me! 3. To quit you need to prepare an email that you will be to send to the office! But it’s a specif email address is not any email. Conclusion: you go to their reception thinking you can cancel it there to find out: that is not with them and by now you already late for cancelling you membership! AVOID THIS, it’s not user friendly, they made you sign a contract without having at least an English version and they give you no info in order to suck money out of you!

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  LJ Lundberg

  :: 31 March 2018 18:07:21

  Woman at desk needs to learn some politesse when dealing with visitors. Extremely rude and unfriendly. As if she didn’t want our business at all.

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  Antonia Wacker

  :: 23 January 2018 21:39:49

  Great Fitness Studio, good price

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  Eva Addante

  :: 07 January 2018 10:16:58

  One of my favourite Superfit Club in town. It is situated in a perfect location. You have access to lots of cardio machines, the locker room are always well cleaned and I've ever noticed overcrowding. If you've the chance, I suggest to go in the morning. For the price, it's totally over the expectation.

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  Anton Aklin

  :: 16 March 2017 13:19:14

  A big selection of machines for any cases, group trainings and a sauna with a relaxing zone. It opens 24 hours😍 and costs only €9,99 monthly (if you buy 24 month). It is modern and always clean, sometimes overcrowded, however only in really rush hour around 6pm, so it's ok. Friendly and helpful staff, definitely love it! 👍