Steigenberger Airport Hotel Frankfurt in Frankfurt am Main

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comments 5

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  christel maria

  :: 06 February 2024 12:08:55

  Would not recommend. Received a bill 6 months after staying there in 2020. Various emails later had to pay this “glitz in the system” Actual hotel isn’t bad. Food could be more varied at the restaurant. No wouldn’t recommend due to lack of service expected at this level of hotel.

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  Kenneth Park

  :: 02 February 2024 20:39:48

  I have mixed feelings about this hotel. For more than 10 years I have stayed here whenever I have a business in Frankfurt. It was such a wonderful hotel with excellent services and breakfast + dinner options. Then I witnessed everything gradually getting less perfect and less new. This year's experiences were nothing impressive. Most of the good things about the hotel (location, convenient hotel shuttle, nice enough breakfast, good housekeeping, etc) are still there, I can't really complain. If you need to try a new hotel in Frankfurt, this might be the option. If you are already satisfied with another hotel, however, there should be no reason to switch to this location. And on a minor note, I cannot agree with the reviewer who complained about their breakfast. I actually witnessed what was happening there. I had my breakfast at 5:40 in the morning, my colleague couldn't eat much at around 7 am the same day because there were more than 300 people eating their big breakfast at the same time. I would say the hotel managed it quite well when you think of the number of people (with unusual appetite due to the time difference😅) at that time. You just needed to wake up a bit earlier to avoid this craze.

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  Cindy Zheng

  :: 27 January 2024 08:28:00

  The breakfast is horrible, I was there about 7:30am in the morning and the breakfast provided did not meet the expected standard associated with a hotel of your caliber. The food options were not only limited but also failed to satisfy the standards one would anticipate from a five star rating establishment. I hope you take this feedback seriously otherwise I believe this will damage your hotel reputation within the business conferences industry and also the aviation industry.

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  Mr.Worldwide

  :: 22 December 2023 20:26:49

  Convenient place to stay before a flight. The shuttle leaves every 20 min, 24hrs a day which is super convenient. Rooms are clean, some bigger than others, bed was comfortable. Free bottle of water and Nespresso machine. Good breakfast. Only complaint was the food at the bar was expensive with poor selection and no German food.

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  Pavel Katsev

  :: 21 December 2023 19:27:49

  Generally clean, but very high turnover hotel. Sheets had some minor staining. The shower drain didn't keep up and the floor flooded easily. Airport hotel that's good for layovers but charges 7 euro for basic water bottles like the airport itself or the best in class city hotels.