Mercure Hotel Munich Neuperlach South in München

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comments 5

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  Vanessa

  :: 01 January 2024 11:48:11

  Our experience in this hotel was overall okay, but not completely satifying. The hotel looks nice and and the rooms were clean, but the lights and our cards for accessing the rooms didn't work a few times a day. In the room itself there wasn't really much space for putting your stuff or any closets. The staff was okay but didn't really put much effort in helping. The breakfast buffet was really good, I recommend it. But the restaurant in the hotel was unfortunately the worst food I have ever eaten. And therefore it was way to expensive. When I addressed the quality of the food to the waiter, he even admitted, that the food just gets microwaved.

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  John A. Gaughan

  :: 21 December 2023 11:05:04

  For value for money I thought it was great. Modern clean rooms, Roberto the bar man was especially welcoming and an ambassador for Munich tourism. Breakfast was full of healthier options. The hotel is further out but you are a maximum of a 10 minute watch to the subway/train/bus stop which takes you straight to the city.

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  Dietmar D

  :: 19 December 2023 10:44:14

  The rooms are a bit small but well equipped with water kettle and tea, coffee, hair dryer and safe. The gym is decent and it's located near the S and U Bahn. Just the Wifi in the room was bad at times.

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  Henry Shih (Henry)

  :: 09 December 2023 15:21:48

  Stayed here a night in Early June. For the price we paid for this hotel, the standards are acceptable. While it is located rather far away from the city centre, there is a train station nearby. Furthermore, the free breakfast included was actually quite delicious, but it was really crowded. Also, the rooms were kinda small but clean, especially the toilets, and you may have to walk a long distance through rather dark corridors to get to your room if it is situated at some corner. However, the gym was surprisingly well equipped and clean. Decent option if you are on a budget, but if you have more to spend you can go somewhere else.

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  Suncica Sunnylicious

  :: 08 October 2023 22:09:50

  1 star only because 0 stars is not possible. The hotel is overpriced to what it offers. Rooms are large but definitely not modern. No aircondition and quite some heat in the room. No minibar. Stains on furniture and not very clean toilet. Very poorly soundproofed, so one can hear people marching around. And as a cherry on top, very unfriendly girl at the reception with a very passive aggressive way of dealing with costumers, constantly trying to prove some point and patronizing guests. Every single questions such as "could you please make sure that my name is stated on the invoice" gets answered with a rude "name of the guest is always on the invoice". I understand the staff shortage but hotel who charges 125 euros per night should invest in communication training of their staff. Never again.