Krankenhaus Salem in Heidelberg

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comments 5

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  Andelko Banda

  :: 25 January 2024 01:11:05

  Doctors and nurses great just the lady who was working on afternoon January 24. 2024 on the reception was very rude . She complained that baby is crying. My wife came to visit me with our kids .Big minus for hospital. Rest of the stuff very attentive and helpful. But one rotten apple can do damage

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  Timeea Nimigean

  :: 19 October 2023 11:09:58

  Best hospital, the nurses and doctors are wonderful who make you feel at home! it should be like this in all hospitals! Thank you Salem!❤️

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  Tatiana Kotova

  :: 16 August 2022 10:22:53

  My father was treated in this hospital, and doctors and staff treated him with utmost attention and kindness.Despite his very critical condition at his age and cancer, all the necessary tests were performed, proper diagnoses were very thoroughly done, and the approach was holistic, not isolated to one problem.We felt we are truly in golden hands with Dr. Zhang. I want to especially recognize Dr. Zhang and her team - they made everything possible and were super professional and helpful throughout the treatment. Dr. Zhang works relentlessly. Nothing escapes her attention. She has a thorough and holistic approach to patient health. She is to the point and works fast. She is super busy but she still explains the state or calls you back at night or morning (and she probably does not have a minute for herself to have a drink of water!). Dr. Zhang arranged critical care for us even after the hospital release, for which we are grateful every minute of every day! With big gratitude, Kotov Volodymyr and Kotova Tatiana

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  Miss Maddy

  :: 30 September 2020 02:11:31

  Unfortunately I have to give a two star review. My birth experience was overall very traumatic. I had a planned c-section, this was okay although I was very nervous and of course they cannot give you any medication to deal with severe anxiety despite this being the best for both myself and the surgical team. I have to say, there are some excellent staff here and the Anaesthesiologist and her student were by far the best doctors I encountered at this hospital. When you have a planned section here, you are given just three minutes with the baby before you are separated for the rest of the operation and recovery in the recovery room. This alone is very traumatic and seems underdeveloped for a hospital in supposedly the ‘best health care system in the world’. I was taken to the recovery room where I then had to wait for two hours to be reunited with my newborn. This was purely due to the fact the hospital is understaffed and unorganised; meaning no staff member was able to collect me from the recovery room. It was only when I became extremely distraught did a staff member come to collect me. Just an awful experience. Pain relief following the section was a disaster. IV paracetamol will never be sufficient after such major surgery and the staff will be sure to belittle you for feeling pain. If you need stronger medication, my advice is to bring your own! The majority of doctors and midwives here will tell you that you aren’t in pain/ cannot have pain, it is a true battle to have your pain managed in an effective way at this hospital. I realise it is mainly bureaucratic reasons which prevent the administration of stronger pain relief but ultimately no patient should be belittled and ridiculed for being in pain. Villa Menge is beautiful and very comfortable. The private room is excellent and I highly recommend it. This is where my second star is going. However, sadly it is difficult to enjoy the space when you are in extreme, uncontrolled pain. There were multiple mistakes in my discharge notes regarding myself and my baby. Doctors tell you one thing and the papers will say a completely different thing. I also believe they unnecessarily test for complications without true justification or reasoning. I also believe they make medial assumptions about you as a patient that are both unfounded and illogical; resulting in a poorer level of care. After being discharged I unfortunately had to go back to the hospital as my section scar became infected and I developed a lung infection. This again was truly traumatic and the doctor who dealt with me was both rude and patronising. Saying ‘du Arme kind’ to a mother of two children is just ridiculous and unappreciated. The second doctor laughed as I was told by a doctor from the intensiv station that I also had a lung infection. I found this truly horrifying. After a stay in intensiv, which was overall much better than in gynaecology and the delivery room. I was due to be transferred back to the gynaecology ward. But no, this could not be simple; I was then told i needed to unnecessarily stay in intensiv because I was a covid risk. This is despite the head doctor assuring the gynaecology team that he was sure I did not have covid-19. After a forceful talk I was allowed up to the ward but had to be isolated until a test result came back. For the first 12 hours the staff took this seriously and wore the correct PPE. Of course this was annoying for the staff and hence why my empty IVs were left attached to me for hours before any staff member took them out. Was finally discharged and I truly hope to never set foot in this hospital again. I am glad and grateful for my recovery and to the doctors that are genuinely caring and empathetic. I am also glad my baby was well cared for and delivered safely into this world. I had many good expectations of this hospital and just feel so let down. Overall, I would never give birth here again.

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  Ovidio Cardona

  :: 03 August 2020 11:58:21

  My personal experience from the surgery station the nurses very caring and strict with the routine. I felt in good hands and taken care of. The doctors were clear and answered all questions I’ve had. Even when, I do not speak German the staff made sure I get English explanations and written information. Thank you!