Hanse Hotel Soest in Soest

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kommentare 5

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  sammy grass

  :: 08 November 2023 10:19:10

  Not very nice receptionist first they offered free breakfast waited until we have eaten the breakfast witch was horrible everything was cold then demands a extra 30€ per room we had 3 rooms so they demanded a extra 90€ we asked to call the receptionist who had offered free breakfast and they refuse to do so. The bed had hair from previous guest on it. the towels in the shower was also filthy. The owner was not very pleasant. They are scammers I would not recommend this hotel to anyone!!!

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  Jerry Ryan

  :: 08 November 2023 10:14:55

  It is not a good hotel the try to scam me and all the other workers we pay 100 euro for a room with breakfast than try to charge me for the breakfast and when I was leaving the next morning the wanted me to pay 2 times for my room I would not recommend anyone to stay In this hotel unless you want to be scammed and cost you a load of money and the staff and the hotel are so ignorant the wore screaming in my face really wouldn’t recommend this hotel !!!

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  Walter Heimann

  :: 11 October 2021 14:06:43

  Basic, clean room. Staff is uninformative...offhandish. Dining room food is of questionable quality served in an extremely brightly lit bar/ restaurant. Over breakfast i was treated to owner/manager loudly admonishing staff... Work to be done to deliver 3^ plus quality.

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  Filip Leurs

  :: 01 September 2019 16:59:50

  Good hotel for its price, you get what you pay for. Basic room, simpel but nice breakfast, friendly staf and very clean (both the rooms and the hotel itself).

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  Sam Stephen

  :: 05 August 2019 22:56:54

  The hotel is located not far from the motorway. The parking is free The building seems to be of the sturdy German construction, located in a quiet part of the village. The check-in was absolutely great! No doubts there. We had checked in close to 9 pm and the hotel restaurant was slated to take the last order by 9 pm. She had informed them of our arrival and got them to wait!!! This is absolutely brilliant behaviour!!! Things went from good to excellent when we went to the restaurant. The manager was very generous with his time and went over the menu properly with us. The food was tasty, the local beer was brilliant and the service was superb; one cannot ask for more. The rooms are spacious. There is an ante chamber with all the cupboard and then one enters the main room. It is carpeted. The bed was very comfortable, there were packs of haribos waiting for us :-) . The room was very clean. I liked the lighting. There is a fridge in the room. The wet room was clean and spacious. The breakfast was decent and the check out was smooth. The hotel offers a lot of activities, they have some understanding with the local gym, swimming pool, golf course, etc etc. Unfortunately, we had not realised this and had to leave early in the morning, but we look forward to returning and staying there for a few days next time. I wholeheartedly recommend the Hanse and its staff!