Frankfurt Höchst Clinic GmbH in Frankfurt am Main

🕗 opening times

comments 5

• 

  Deepak Lamba

  :: 02 January 2024 09:24:17

  Extremely late Service at emergency room was given to my pregnant wife. She was in pain for over 4-5 hours and had urinary retention and needed assistance immediately but someone attended from Urology dept after waiting 4-5 hours. Also some Pflege and reception people at Notfall are really rude to patients. Absolutely was not a good experience at all and never going back there again.

• 

  M. El Morabet

  :: 24 October 2023 19:18:53

  Worst experience ever...I went there with a dislocated finger, nobody attended me because supposedly there are no doctors, I had to reattach my finger myself and they did not offer me ice or to go to another hospital, I had to give them instructions on how to do their job. They only offered me a cab to Bad Soden, outside of Frankfurt, at my own expense. in Bad Soden Hospital i got them to tell me the obvious diagnosis and put a buddy tape on my fingers .... the second time I went back to this Höchst Hospital for an emergency x-ray for my finger which I still can't use...5 hours waiting, there is water Maschine but no glasses, all dirty...every time I asked about whats goings-on i received disrespectful answers, when I asked for my papers back to go to another hospital they refused and told me that they are doing pause for an hour and that I will probably have to wait at least 3 more hours. I got angry and, the receptionist (who smells of tobacco) threatened to call the police ... that's right, you pay hundreds of euros in taxes per month to go to the hospital and they threaten to call the police.... Unbelievable.

• 

  Maria Fernanda Forero

  :: 19 July 2023 22:51:24

  Unpleasant attention in the hospital by the emergency employees, they do not attend to you in English, to be a renovated and modern hospital they should have qualified personnel to attend to foreign patients in their different languages, since this country is full of foreigners who They work every day so that everything works well THIS COUNTRY. The ladies who attend the emergency room are unpleasant, rude, inhuman, they have no humility or empathy, terrible patient care, they have people in pain and suffering in the waiting room for hours without any cordial attention, they do not solve anything, they do not report properly, zero human quality, as employees like the ladies who were there on 07.17.23 damage the image of any institution, foundation, company or business. I have asked my lawyer to take rigorous measures for what happened to me this day. I spent 7 hours in the emergency waiting room with pain, vomiting, fever and chills because the ladies told me that the doctor would see me at 7 pm and that all my procedures were correct. From 1 pm when I arrived I went to ask them to give me an ibuproben and they told me they couldn't. In the end they could not handle my international private insurance process because they did not feel like it and because they are so inept that they do not speak English and could not do it. I went angrily with someone in taxi who bring me to another hospital that treated me with love, empathy, effectively, cordially, the most I waited was 10 minutes to fill out the admission documentation, I was going for an emergency consultation, blood tests and to be prescribed antibiotics, and It turned out that it was so serious that I have been admitted to the hospital for 3 nights and tomorrow I am discharged! I RECOMMEND THIS HOSPITAL: Hospital of the Holy Spirit (Hospital zum heiligen Geist) THEY SPEAK ALL LANGUAGES, THEY ARE FRIENDLY, EXCELLENT SERVICE FROM EVERYONE, RECEPTION, ADMISSION, DOCTORS, NURSES, CLEANING GIRLS EVERYTHING IS PERFECT AND IS ALSO VERY NICE.

• 

  Sascha Gattung

  :: 07 July 2023 21:05:02

  I had a great experience in the emergency room today. The personnel conveyed a calm and professional atmosphere and I was treated very nicely. The small procedure that was necessary was quick and painless and leaves me healing already. Thanks to everyone involved.

• 

  Al Frat

  :: 22 April 2023 15:42:18

  I was just moved from ICU to general ward room 5 and when I used the bathroom my urine catheter to bleed and slide out; the first nurse said my colleague will come look at it, her “colleague just explained to me that I as a patient am not authorized to “mess with it” and it is a doctor’s decision what to do (agreed); the third nurse (male) just deactivated the call button and before he left the room said no doctor until Monday. Now I’m here thinking this specific staff is not concern for me health. Any help will be appreciated Room 505