Excelsior Hotel Ernst en Köln

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comentarios 5

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  Qutaiba AlSendi

  :: 27 February 2024 23:00:39

  - location is perfect ( center and near the cathedral) - fast service - available parking and valet - the room has smell and need to renew

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  Pichaya Tonvichien

  :: 01 January 2024 20:39:11

  10/10 A very well deserved 5 star hotel from location to hotel staffs. We visited during our honeymoon on New Year's eve and New Year. Services were amazing. The big white guy at the reception was incredibly helpful, kind, and made our honeymoon/new year so memorable. Everything was beyond expectation and superb!! we did not leave the room to explore Koln lol. Thank you Bell man, receptionist, waitress/waitor, doorman, maid, and every staff at the hotel for this special unforgettable experience. We will definitely visit again!!

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  Richard ROZENBERG

  :: 30 December 2023 13:37:06

  Right across the magnificent dome. The hotel is very well maintained. The service is high class. A small wellness corner right under the roof with a small fitness part. Breakfast is very well. Assortment and service is good like you may expect from a hotel in this category

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  Darren Naughton

  :: 04 December 2023 04:31:25

  One of the nicest hotels I’ve stayed in. 2 nights work visit during December ‘23. Wonderfully helpful staff, food was incredible. A classy and historic hotel right in the center of cologne. I’m already looking forward to coming back!

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  Pui

  :: 01 December 2023 18:49:17

  The location is definitely the best of this hotel. I stayed 4 nights and the room size is adequate compared with other single rooms in a German big city. The downside is that the shower-toilet needs to be renovated. The shower titles is desperately asking for retirement and there is not air exhaust. Because of these, it does not feel inviting to come back. I guess the new part of the hotel is better but of course comes with a higher price. A nice feature is the small and well maintained fitness studio. Limited training equipment but enough to kick the day with a good workout. I would suggest to have an earlier opening time as 6:30 am is kind of late for business trip. The front desk service is very helpful, specially an Asian white man (probably Japanese) who is always in the right side of the reception desk. Every hotel should have hundreds of him. Congratulations to the hotel for having him. I am not a breakfast person and not willing to spend 44€ breakfast just to get my morning coffees. I was told that one cannot drink coffee in the breakfast restaurant but in the garden or main sitting area. However, service is very slow on those areas and sometimes there is not. Honestly, the Starbucks in the main train station back to the hotel saved me with my morning coffees and evening tea. The young and friendly service at Starbucks was great considering such as busy environment.