Elldus Resort in Oberwiesenthal

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comments 5

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  Renan Rodrigues Duarte

  :: 28 February 2024 10:26:33

  if you have kids, definitely worth it

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  Barry Carthy

  :: 18 February 2024 19:27:13

  Mamazita Restaurant was a great experience with fantastic food. We had an issue with 1 dish but staff and management dealt with it professionally. Great 👍🏻

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  Patrick de Jong

  :: 28 February 2023 15:03:28

  First of all, we had a nice stay and are considering to return. I try to rate locations on an average of 3 stars for being OK, all things considered, and only go higher than that if something stood out. This location is great for families with several (young) children. The childcare that is provided enables parents to have some alone time and relax as well. A few things that need improvement in order to justify the prices they charge and that would have prompted me to give a higher rating (most of these are details and more of interest for the owner, not potential guests): Food: - food quality is as you may expect in family friendly buffets, most of it is probably bought externally and defrosted, vegetables tend to be overcooked, meat is generally dry, desserts don't have a nice texture - there are few vegetarian options unless you want to eat salad and different forms of potatoes every day + noteworthy is the good ice cream and the cheese platter which has a nice variety (not every day though) Spa: - the pool is too small, during rush hour you can barely move 1m - the 90° sauna barely reached 70° when I used it - you only get one towel and a bathrobe as spa-kit, which is too little if you want to use the sauna - the amount of avaiable massage professionals is too limited, we couldn't book the mother-daughter session - there is only one sports class a day - spa and sports room should be open for more hours, even with the children taken care off during the day it would give a bit more flexibility for the own schedule Information: - the Gastfreund app is a good idea, but either the app is slow or the Wifi can't handle it's traffic, cause its sites load extremely slowly or not at app (Android Pixel 5) - the reception can't tell you much about the child care, there are two separate numbers for that Checkout: - when you book a flat with kids toys, there is a checklist to confirm the completeness, which in turn is fine again by housekeeping upon leaving. That process is a bit bothersome, since it requires additional steps for just a part of the inventory. I may as well steal plates and cups, the hotel would still have to get in touch and prove it. So I think a process to check the inventory after checkout would be sufficient and save staff and guests a lot of hassle.

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  Fridolin Nord

  :: 01 December 2022 00:05:21

  Great Spa, even with a kid spa. Rooms are okay but aged. Very kid friendly environment, providing babysitting and a cool playroom.

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  Jordana Kennedy

  :: 07 January 2019 09:22:27

  We went out of our way to stay at this place and it was well worth it. The ski snowboard option in the winter was an excellent bonus. The spa is fantastic, the kids club was lots of fun and the apartments were very comfortable. We enjoyed having the extra space, the gym option and my husband enjoyed a massage special package. We love familihotels like this place. You have to walk from your apartment tower to the main building but we didn't mind. It was nice to park the car and go on foot throughout our stay.